I have a billing question or want to renew my annual support plan.
Please contact [email protected] if you have a billing question, need help with an invoice, or want to renew and submit payment for your annual support plan.
Topics: Account Management
What services are included in my support and maintenance plan?
SIS offers three annual support and maintenance plans: Office Hours Support, 24-Hour Support, and Platinum Support. The key benefits and services you receive under all three support and maintenance plans are: Resolution of technical issues encountered in a fully implemented and functional system. This is typically defined as break-fix and emergency support. Technical assistance and … Continued
How do I upgrade my support plan?
You may upgrade to an enhanced support plan by contacting [email protected].