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What is the Alarm Center® |
A·LARM CEN·TER
(ẻ·lärm' sen'tẻr),
n.
1. The ALARM CENTER®
is a software suite designed
to automate the operations
of Monitoring, Dispatching,
Service Management &
Accounting for the security
industry.
2.
Security Information
Systems, Inc.
(SIS) provides the most
affordable, feature rich
security software without
exorbitant upgrade charges
as your operation grows.
3. Scalable to both
large and small central
stations on a standard
Windows®
platform, the ALARM CENTER®
keeps you on the leading
edge by offering state
of the art enhancements to
the entire product line.
4. No other security
software company has matched
the wide range of products,
support, features, &
capabilities that SIS has to
offer. -
Syn. productive,
accurate, cost effective
(see details below).
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Alarm
Center®
features |
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A complete
solution
including all the
essential software
for dispatching,
accounting, &
service management. |
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Easy to use
modules with
graphical
interfaces, remote
dispatching, and
robust reports. |
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Scalable to any
size Central Station,
commercial or
private.
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Powerful and
reliable,
utilizing Microsoft®
SQL®
database. |
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Dedicated 24/7
Support by
experienced
professionals with
state of the art
tools to quickly
address any issues. |
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Offered in nearly
100 countries in
various languages. |
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Click Here
to request a free Demo CD of any
ALARM CENTER® Module. |
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Monitoring/Dispatch
Module |
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The Monitoring/Dispatch Program
interprets, records, and
maintains customer alarm data
such as burglary, fire,
panic/duress, medical,
environmental, etc., from as
many as
256
digital and/or radio receivers
simultaneously. The
Monitoring/Dispatch Module
provides reliable, cost
effective protection in
nearly
100
countries around the
World and supports all
major receivers and transmission
formats. Without standard
account limits, specialized
hardware requirements, or
expensive monthly support fees,
the
ALARM CENTER®
provides an unsurpassed
avenue for growth. |
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Service
& Accounting Module
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Important data and accounting
information flows from the ALARM
CENTER®
Monitoring/Dispatch Module
to several commercially available
full scale accounting systems.
Interfaces range from entry level
(i.e.: QuickBooks®)
through Fortune 500 accounting
systems. In addition to providing a
complete solution to Central Station
Billing, we also offer the
Service
Manager Module
which provides your Central Station
a powerful tool to manage service
calls, tickets, and technicians.
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WebAccess
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WebAccess™ gives your
customers the ability to
login to their
account from anywhere
in the World via the
web. This allows
customers to generate
custom real-time reports
of ALL signals received
at their location and
view pertinent account
information (Contact
Lists, Open/Close
Schedules, Panel Users
and much more!). Your
customers can also view
Live Video Feed of their
Zones/Property from the
web via our latest
innovation ZoneCam™.
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Dealer
Access Module |
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This add-on product is
specifically designed
for the
ALARM CENTER®
Monitoring/Dispatch
Multi-User system. It
allows your dealers to
add new accounts,
change existing account
data (e.g. modify time
schedules, add/delete
new users, etc.), print
or email detailed
subscriber history
reports, and more ...
all from a remote
computer site.
Combined with the
ALARM CENTER®
Telephone Access Module,
operator workload is
significantly reduced by
allowing dealers to
remotely view, update
and maintain their own
subscriber records. The
Module includes
comprehensive security
options for each dealer.
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Telephone
Access Module |
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The Telephone Access
Module is specifically
designed for the
ALARM CENTER®
Monitoring/Dispatch
Multi-User System. It
allows your
dealers and/or
subscribers to access
account status,
history, testing status,
etc... directly from
any touch-tone telephone
system. Technicians
in the field no longer
have to disrupt
dispatchers in order to
conduct routine account
testing. Versions are
available in several
languages. The package
includes a comprehensive
voice editing program
designed for
user-defined languages
and/or custom voice
prompts. |
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SyncAgent™ |
SyncAgent™
was developed to offer
ALARM CENTER®
users running SQL
Replication a superior
method for
data redundancy.
SyncAgent™
greatly reduces the
resources necessary to
perform critical and
necessary data
synchronization, backup,
and restore, while
offering the user a
simplistic interface
that encourages
systematic maintenance
of data. |
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Video
Integration Module |
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The Video Integration
Module allows for
video verification of
pre and post alarm
events along with
LIVE video to be
displayed for each zone
violated during a
dispatch. Video
verification reduces
false alarm
dispatching and
streamlines alarm
processing. |
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Mapping
Module |
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This powerful Module
allows operators to
instantly access mapping
details for
subscribers upon
receiving an emergency
signal. Also, by typing
in an address, a map can
be provided for service
or general location
instructions. Powerful
zoom features make this
Module a must to
providing superior
central station
services. |
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Internet
Service Module |
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Using a web-enabled
PDA, service technicians
can access detailed
information for their
service calls right in
the palm of their hand!
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Web
Phone Module |
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Utilizing a web enabled
cellular phone (WAP),
authorized service
technicians in the field
can access
subscriber accounts at
the Central Station and
quickly access account
history, place accounts
in test mode and check
account status
information.
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Reporter
Module |
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The Reporter Module
allows for the
unattended processing of
alarm signals. This
Module provides superior
value for installations
simply requiring alarm
activity reports.
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Training |
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Comprehensive
training programs
are designed for both
dispatchers and
administrators and can
be conducted at the
client's facility or at
our state of the art
training center in
sunny Central Florida.
Supplemental internet
training programs are
also available to
enhance operational
knowledge.
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For more
information or to request a demo of any of
these Modules; call our friendly,
professional staff at 407-345-1550 |
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