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What is the Alarm Center®
A·LARM CEN·TER (ẻ·lärm' sen'tẻr), n.
1.
The ALARM CENTER® is a software suite designed to automate the operations of Monitoring, Dispatching, Service Management & Accounting for the security industry.
2.
Security Information Systems, Inc. (SIS) provides the most affordable, feature rich security software without exorbitant upgrade charges as your operation grows.
3.
Scalable to both large and small central stations on a standard Windows® platform, the ALARM CENTER®  keeps you on the leading edge by offering state of the art enhancements to the entire product line.
4.
No other security software company has matched the wide range of products, support, features, & capabilities that SIS has to offer. -
Syn.
productive, accurate, cost effective  (see details below).

 

 Alarm Center® features
A complete solution including all the essential software for dispatching, accounting, & service management.
Easy to use modules with graphical interfaces, remote dispatching, and robust reports.
Scalable to any size Central Station, commercial or private.
Powerful and reliable, utilizing Microsoft® SQL® database.
Dedicated 24/7 Support by experienced professionals with state of the art tools to quickly address any issues.
Offered in over 100 countries in various languages.
Click Here to request a free Demo CD of any ALARM CENTER® Module.
   
 
Monitoring/Dispatch Module
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The Monitoring/Dispatch Program interprets, records, and maintains customer alarm data such as burglary, fire, panic/duress, medical, environmental, etc., from as many as 256 digital and/or radio receivers simultaneously.  The Monitoring/Dispatch Module provides reliable, cost effective protection in over 100 countries around the World and supports all major receivers and transmission formats.  Without standard account limits, specialized hardware requirements, or expensive monthly support fees, the ALARM CENTER® provides  an unsurpassed avenue for growth. 
  
Service & Accounting Module
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Important data and accounting information flows from the ALARM CENTER® Monitoring/Dispatch Module to several commercially available full scale accounting systems. Interfaces range from entry level (i.e.: QuickBooks®) through Fortune 500 accounting systems. In addition to providing a complete solution to Central Station Billing, we also offer the Service Manager Module which provides your Central Station a powerful tool to manage service calls, tickets, and technicians.
 
 
WebAccess
 
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WebAccess™ gives your customers the ability to login to their account from anywhere in the World via the web. This allows customers to generate custom real-time reports of ALL signals received at their location and view pertinent account information (Contact Lists, Open/Close Schedules, Panel Users and much more!). Your customers can also view Live Video Feed of their Zones/Property from the web via our latest innovation ZoneCam™.
 
Dealer Access Module

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This add-on product is specifically designed for the ALARM CENTER® Monitoring/Dispatch Multi-User system. It allows your dealers to add new accounts, change existing account data (e.g. modify time schedules, add/delete new users, etc.), print or email detailed subscriber history reports, and more ... all from a remote computer site. Combined with the ALARM CENTER® Telephone Access Module, operator workload is significantly reduced by allowing dealers to remotely view, update and maintain their own subscriber records. The Module includes comprehensive security options for each dealer.
 
Telephone Access Module

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The Telephone Access Module is specifically designed for the ALARM CENTER® Monitoring/Dispatch Multi-User System. It allows your dealers and/or subscribers to access account status, history, testing status, etc... directly from any touch-tone telephone system. Technicians in the field no longer have to disrupt dispatchers in order to conduct routine account testing. Versions are available in several languages. The package includes a comprehensive voice editing program designed for user-defined languages and/or custom voice prompts.

 
SyncAgent

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SyncAgent was developed to offer ALARM CENTER® users running SQL Replication a superior method for
data redundancy. SyncAgent greatly reduces the resources necessary to perform critical and necessary data synchronization, backup, and restore, while offering the user a simplistic interface that encourages
systematic maintenance of data.
 
Video Integration Module

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The Video Integration Module allows for video verification of pre and post alarm events along with LIVE video to be displayed for each zone violated during a dispatch. Video verification reduces false alarm dispatching and streamlines alarm processing.
 
Mapping Module

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This powerful Module allows operators to instantly access mapping details for subscribers upon receiving an emergency signal. Also, by typing in an address, a map can be provided for service or general location instructions. Powerful zoom features make this Module a must to providing superior central station services.
 
Reporter Module

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The Reporter Module allows for the unattended processing of alarm signals. This Module provides superior value for installations simply requiring alarm activity reports.
 
Training

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Comprehensive training programs are designed for both dispatchers and administrators and can be conducted at the client's facility or at our state of the art training center in sunny Central Florida. Supplemental internet training programs are also available to enhance operational knowledge.
 

For more information or to request a demo of any of these Modules; call our friendly, professional staff at 407-345-1550

 
ALARM CENTER is a registered tra
ALARM CENTER is a registered trademark of Security Information Systems, Inc. Copyright © 1987-2014 All rights reserved.
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