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  Home > Products > Monitoring/Dispatch Module
Monitoring/Dispatch Module interprets, records, and maintains customer alarm data such as burglary, fire, panic/duress, medical, environmental, etc., from as many as 256 digital and/or radio receivers simultaneously and routes signals to available operators for action.

The Monitoring/Dispatch Module provides reliable, cost effective, protection in over 100 countries around the World and supports all major receivers and transmission formats.  The System has received the "stamp of approval" by the watch dog agencies of the industry, it is UL® 1981 Classified and ULC® APPROVED! Without standard account limits, specialized hardware requirements, or expensive monthly support fees, the ALARM CENTER® provides an unsurpassed avenue for growth.

 
 

Over 3000 Installations Worldwide!

 
 
 Commercial Security Firms

 Local Security Providers
 Federal and State Agencies
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  1 Monitoring & Dispatch Features

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Compatible with most Signal Processing Receivers. See more...

UL® Classified for superior unmatched reliability and constant up-time.

Highly scalable to support a wide range of Central Station environments; Single User through Multi-user. See Diagram
Compatible with Windows® XP Pro & Server.
Reliable database storage/retrieval programming infrastructure based on Windows® SQL Server® technology.
Ability to process non-emergency signals without user intervention, and automatically route pertinent signals to available operators.
SELECTED PROGRAM FEATURES:
SEND EMAIL / PAGER ALERT TO YOUR SUBSCRIBERS
  This feature allows the System to send a message to inform an off site manager of operator response times, alarm signals and trouble reports via email or pager. This capability has been further enhanced under the Windows® platform to allow for multiple message capabilities on the account level. Alerting clients of alarm situations offers better service to your subscribers and increased revenue for your operation.
RECEIVE VIDEO OF VIOLATED ZONES
 
Utilizing many of the video products on the market today, our Video Module is capable of receiving, displaying and recording video snapshots that can be transmitted concurrently with a violated zone.  These pre and post alarm photos are invaluable tools in verifying the validity of the alarm condition.  Most video products also allow the System to display LIVE streaming video of the zones that were tripped, further enhancing the accuracy of the dispatch.
FALSE ALARM CONTROL TRACKING SYSTEM (F.A.C.T.S.)
  Another ALARM CENTER® exclusive!  This valuable tool reduces the chance of a false dispatch. Statistical historical dispatch information for the account is maintained by the System and is displayed in a manner where a dispatcher can take a quick glance during an alarm situation to identify problem accounts.    
ACCURATE DISPATCHING WITH MAPS ONLINE
  Dispatchers and service personnel have immediate access to detailed maps of the premise location including driving directions with our Mapping Module.
  GENERATE COMPREHENSIVE REPORTS
The ALARM CENTER® Monitoring/Dispatch Module generates reports which provide easy to interpret and comprehensive data necessary for efficient central station operation. Detailed reporting is available for:

Subscriber Information
Signal History
Management & Statistics
Administrative
Automatic Reports
 
EMAIL & FAX REPORTS DIRECTLY FROM ALARM CENTER®
All reports can be directed to the screen, a printer or even transferred by email or fax. The System's flexibility allows for user defined automatic reports to be created on the subscriber level. These reports can be emailed to your clients saving you time and money. Subscribers can also access reports over the web by using the WebAccess™ Module.
  COMPATIBLE WITH ALL MAJOR RECEIVERS AND COMMUNICATION FORMATS
 

SIS is constantly interfacing to new receivers and expanding the supported formats. If you do not see your receiver or protocol listed, contact our Sales Department for recent additions to the list.

  List of Supported Receivers & Formats

 


© Microsoft Corporation

The SQL Server Network Edition - Our latest version of the ALARM CENTER® Software Suite now runs on the most tested and reliable database in the World. This means unsurpassed reliability, increased performance, and no proprietary platforms that will increase your costs.
   

.: Call Today for Sales & Technical Information (407) 345-1550 :.

 

ALARM CENTER is a registered tra
ALARM CENTER is a registered trademark of Security Information Systems, Inc. Copyright © 1987-2014 All rights reserved.
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